Delivery

How much is delivery:

• Free Shipping on orders over £50
• Under £50 - Shipping 2-5 working days - £2.00
• Express tracked shipping 1-3 days -  £5.95

How long will my order take:

​Orders placed Monday - Friday will be posted within 2 working days.  If received before 1pm, most items will leave that day.

If you need something in a rush, please contact us and we will do all we can to accommodate your needs.

Orders received between Saturday - Sunday or Bank holiday will be posted on the next working day.

Please report missing or undelivered items within 14 days of order.

How do I know when my item's been dispatched:

​When we dispatch your email a shipping confirmation will be sent to you via email, this will quote what item(s) have been shipped and a tracking number if applicable.

14-Day Return Policy for Damaged or Faulty Goods

Thank you for shopping with us! We are committed to ensuring your satisfaction. If your item arrives damaged or is faulty, please review our return policy below:

1. Eligibility for Return: If your item is damaged or faulty upon receipt, you may return it within 14 days of the delivery date for a replacement or a full refund.

2. Replacement or Refund: We offer the option to either replace the damaged or faulty item at no additional cost or issue a full refund in the original payment method.

3. Return Process: Contact our customer support team within 14 days of receiving the item to initiate the return. Please provide a description of the issue and, if possible, photos of the damage or fault.

Once your return request is approved, we will provide instructions on how to return the item to us.

4. Return Shipping: Return shipping costs for damaged or faulty items will not be covered by us.

5. Processing Time: Refunds or replacements will be processed promptly upon receiving and inspecting the returned item. Refunds are typically issued within 5–7 business days.

6. Exclusions: This policy applies only to items that are damaged or faulty.

We cannot accept returns or exchanges on earrings, for hygiene reasons.

For any other returns, please refer to our standard return policy.